CrownBot™ engages parent inquiries, answers approved FAQs, identifies intent, collects qualification details, offers tour times, sends confirmations, and routes conversations to staff when required.
QueenLine™ answers inbound calls, acknowledges parents naturally, gathers key details, offers next steps, books tours where approved, and transfers to available staff based on business hours and handoff rules.
RoyalVoice™ supports approved follow-up scenarios such as missed-call recovery, incomplete forms, no-shows, dormant inquiries, and time-sensitive enrollment opportunities.
When a director or enrollment coordinator replies, the active sales workflow redirects to Human Handling, pending promotional follow-up stops, and the human becomes the conversation owner.
Gold and Crown systems include documented escalation rules and reporting for conversations that require human judgment.
Double-Jay evaluates voice performance against modern real-time conversation standards for smooth human handoff.
Bring your most common questions, routing concerns, and enrollment situations. We will
demonstrate the target experience and explain what requires human approval.
